document solutions

A better way to manage critical shipping documents ... and more

RightAnswer document solutions help you manage the day-to-day creation, use, and maintenance of critical shipping documents. Our Software-as-a-Service (SaaS) systems enable everyone involved in authoring, managing, or using labels and (M)SDSs (and other structured documents) to access and use a single system, simultaneously and in real time.

RightAnswer applies lean manufacturing principals to labeling and (M)SDS document processes to save you time, resources and money. Our customers have saved hundreds of thousands to millions of dollars by reducing or eliminating hidden waste and inefficiency.

All our systems are 100 percent web-based and delivered via a pay-as-you-go SaaS business model to minimize capital expenditures and information technology support costs.

To learn how RightAnswer's document solutions can help make your documentation work-flow processes more efficient, contact us.

right answer document solutions

The RightAnswer® System – configured to meet the GHS labeling needs of small- to mid-size businesses

The RightAnswer® System evolved from’s custom enterprise document solutions, which have been exceeding the labeling needs (including GHS) of large, global organizations for more than 15 years. The power and flexibility of our document solutions are AFFORDABLE for small- and mid-size companies too.

Global, feature-rich, and 100% web-based since 2001,’s newest version utilizes the latest Internet, database, and programming technologies to drive efficient work-flow processes to meet your needs for document:

  • Authoring
  • Maintenance
  • Printing
  • Management

Delivering unsurpassed user-friendly functionality, extensive capabilities, and providing access via a cost-effective SaaS (Software-as-a-Service) subscription model, The RightAnswer® System’s architectural design and capabilities are robust, flexible, and scalable.

The RightAnswer® System offers maximum flexibility with no capital expenditures or proprietary software required:
  • Browser – 100% browser based, runs on any current browser
  • Operating system – runs on PC, Mac
  • Output independent – send documents and files to any printer – in your shop, down the block, across the globe
Business Benefits
  • Meets the requirements of Fortune 100 companies – affordable for any size company
  • Cradle-to-grave document life-cycle management reduces business exposure, provides litigation support, mitigates risk
  • Streamlined implementation, minimal start-up time
  • Robust to meet your needs today and tomorrow – adaptable, scalable, flexible
  • Easily interfaces with other ERP/MRP/EHS and proprietary systems
  • Global access to global functionality – all online in real time
User Benefits
  • Simple to learn – less than 30 minutes for most users; intuitive to authors and other Subject Matter Experts (SMEs)
  • Robust document authoring tools and content/text manipulation options
  • Extensive template capability for complex formats
  • Extensive search options for document and information retrieval
  • Event driven – user actions drive embedded work-flow processes

Capabilities's document solutions deliver unsurpassed capability with sophisticated and robust features and functionality – all online in real time. From complex labeling to meet EPA requirements, to simple inventory labels, from SDSs to legal documents, our systems help our customers succeed in authoring and managing their documents without breaking the bank!

Subject matter experts can create labels, SDSs and other structured documents using native authoring tools:

  • Supports regulatory compliance standards: GHS, ANSI, Transportation (DOT, IATA, IMDG), WHMIS, etc.
  • Phrase and graphic, content options and management tools
  • Multi-language content management
  • Translations management
  • Highly functional integrated template design tools support various formats, sizes, and options
  • Automated authoring process options

RightAnswer document solutions allow you to import and manage documents/files created with other applications. Companies often use this functionality to:

  • Transition from their current Label or (M)SDS system to The RightAnswer® System
    • You can import current documents and use them right away
    • No need to wait to use RightAnswer's extensive document and authoring tools until you've replicated all your current documents
  • Collect and manage 3rd party (M)SDSs in one place:
    • Do you receive (M)SDSs from other companies?
    • You can import those into RightAnswer and have them all in one place to access and view as needed!
  • Manage packaging artwork and consumer labels or other high end graphic native files:
    • You can manage all your product packaging in one system with The RightAnswer® System!
    • Document management functionality works for imported documents too! For instance, version control, archiving, records retention management, and routing.

Print order management options can be purchased too! Imported documents requiring commercial printing can be managed with our Order Management tools. Make sure you never run out of packaging or commercially printed labels again!

Many file types have been imported into RightAnswer's document solutions – including files from proprietary systems that are completely unique! Most common are documents from the applications listed below:

    • Microsoft® Office
    • Quark Publishing System® / QuarkXPress®
    • Adobe® Photoshop®
    • dobe® InDesign®
    • roprietary Systems
    • and More

Our document solutions streamline the review process, even with multiple parties in diverse locations (to meet your specific needs, the review process is optional):

  • Integrated routing
  • Automated email notices
  • Preview draft documents
  • Comment, request changes
  • Approve for publication
  • Track status

RightAnswer document solutions simplify the production and distribution process for all your documents. Output independent, our solutions integrate easily with your systems and other production and distribution tools:

  • Printer- and material-neutral; standard document output is a PDF
  • Print-On-Demand (POD) onsite, on location, when and where you need your documents
  • Supports adding variable content to labels just before printing, making it easy for plant personnel to meet last-minute business needs
  • Variable content options are extensive and include: lot #, weight(s), customer codes, serial or sequential numbering, bar codes, etc.
  • Order-On-Demand with 3rd party printing companies to consolidate and manage your print orders – labels, packaging, and more!
  • Automated document distribution options
  • Automated data exchange options

Maintain and Manage
Keep documents and files up to date with life-cycle management tools like automated version control and records retention/archiving built right in!

  • Everyone involved in creating or using labels, regardless of global location, can access and use a single system, simultaneously, in real time.
  • Automated tasks such as version control and records retention management save time and effort.
  • Integrated status and tracking information, automated email notifications, and extensive subject matter expert authoring options drive efficiency.
  • RightAnswer document solutions deliver global, robust functionality to meet your GHS labeling and other industrial document needs, eliminating multiple point solutions.

Archive and Records Retention Management

  • Effectively manage previous versions of documents – now and into the future with RightAnswer’s system functionality.
  • Save and store printed label versions including variable content!
  • Manage records retention with document level settings.
  • Manage discovery-freeze requirements with records retention management tools.
  • Our integrated archive means the technology to support historical files is carried forward so you won’t have to worry about finding hardware or software in the future to access, manage or output historical versions.


RightAnswer document solutions drive standardized methods for authoring, importing and maintaining hazmat labels, GHS labels, and other documents from a centralized application with distributed access. With the capability to interface with ERP, MRP and Environment, Health, and Safety (EHS) or other solutions for automated authoring, variable content application, and controlled label printing, our document solutions reduce opportunities for human error, as well as minimize costs and unwanted variability.

RightAnswer document solutions can be used for virtually every type of structured document you have.

  • Labels (author or import)
    • Product/Hazard Warning Labels, GHS Labels
      • Bulk tags
      • Bottle
      • Bag
      • Box
      • Drum
      • Pail
      • FIBC
      • RIBC
      • Sample
      • Returnable container
      • And more
    • Other Labels
      • R&D shipping labels
      • R&D lab labels
      • Workplace labels
      • Sample labels
      • Waste labels
      • Inventory management labels
      • Auto ID/bar code labels
      • RFID tags
      • And more
  • EHS documents (author or import)
    • Material/Safety Data Sheets ((M)SDSs)
    • Transportation Data Sheets
    • Research Sample Safety Data Sheets (RSSDSs/RSDSs)
    • And More
  • Package Artwork (import)
    • Commercial, pre-printed bags, shipping boxes, etc.
    • Commercial labeling
    • Pamphlets
    • Inserts
    • And More
  • Logistics Documents (import or author)
    • Bill of Lading (BOL)
    • Certificate of Analysis (CofA)
    • Pick/pack lists
    • Border-crossing paperwork
    • Customs paperwork
    • Letters of Credit
    • And More
  • Marketing, Public Relations, Communications Materials (import or author)
    • Product specifications
    • Sales literature
    • Presentations
    • Promotional items
    • Artwork files
    • And More
  • Business Materials (import or author)
    • Legal, administrative and other business information - e.g., Microsoft® Word® documents
    • Presentation Documents - e.g., Microsoft® PowerPoint® files
    • Spreadsheet Documents - e.g., inventory information
    • Correspondence Materials - e.g., letterhead, envelopes, notepads, business card formats, etc.
    • And More

Markets and Users

RightAnswer is an industry leader in applying lean manufacturing principals to labeling and other document processes. If you have to create, maintain, use, print, and manage documents - The RightAnswer® System is for you!

Scroll down or click on the links below to learn more about RightAnswer and our label/document solutions.

  • How do RightAnswer's document solutions improve the labeling process?
  • Why should I choose RightAnswer document solutions?
  • hat makes RightAnswer different?

How do RightAnswer document solutions improve the labeling process?

Our systems drive standardized methods for authoring, importing, and maintaining labels (and other documents) from a centralized application with distributed access:

  • Everyone involved in creating or using labels, regardless of global location, can access and use a single system, simultaneously, in real time.
  • Automated tasks such as version control and records retention management save time and effort.
  • Integrated status and tracking information, automated email notifications, and extensive subject matter expert authoring tools drive efficiency.
  • RightAnswer document solutions deliver global, robust functionality to meet every known labeling need, eliminating multiple labeling point solutions.
  • Our systems are printer- and material-neutral; our standard output is a PDF.
  • Our systems support adding variable content to labels just before printing, making it easy for plant personnel to meet last-minute business needs.
  • Variable content options are extensive, including: lot #, weight(s), customer codes, serial or sequential numbering, bar codes, etc.
  • RightAnswer document solutions can be interfaced with ERP, MRP, Environment, Health, and Safety (EHS) and other solutions to drive automated authoring, variable content application and label printing to reduce opportunities for human error, as well as minimize costs and unwanted variability.

Why should I choose RightAnswer document solutions?

All companies (but particularly regulated-product companies like those who manufacture or handle chemicals) create, design, route, change, approve, output, report, and archive documents that are driven by regulations and compliance requirements.

The process of completing and certifying documents through typically complex, cross-functional areas takes tremendous effort.

RightAnswer document solutions shift work processes away from the confusing, difficult, and inefficient methods used by many companies today.

RightAnswer document solutions are the right answer for you if:

You need to:

  • Reduce the cost of label and SDS development and associated document management processes
  • Access and author labels and SDS documents globally in real-time
  • Meet regulatory compliance requirements and reduce liability exposure
  • Archive and manage documents and records retention requirements
  • Increase efficiency by integrating data, files, and documents from multiple sources through a single user-friendly interface
  • Output and manage documents on demand, anywhere, anytime

You are an expert in:

  • GHS – Globally Harmonized System of Classification and Labelling of Chemicals
  • EHS – Environment, Health, and Safety
  • Risk management
  • Regulatory compliance
  • Corporate compliance
  • Transportation regulations
  • Distribution
  • Supply chain
  • Trademarks
  • Contract management
  • Manufacturing/Operations/Production
  • Knowledge/Data/Document management
  • Corporate/Brand identity
  • Label/Package design
  • Layout/Design/Formatting
  • Artwork file management
  • Document file maintenance
  • Packaging materials development, maintenance, and printing

Work with regulated products in various industries:

  • Chemical
  • Petrochemical
  • Pharmaceutical
  • Agricultural
  • Biotech
  • Food
  • Nuclear/Waste

OR - If you are a shipper, distributor, or packager for regulated products.
AND - If you are a company needing document life-cycle management

What makes RightAnswer different?

We understand your problems.
Experts with inside-the-chemical-industry experience developed these revolutionary systems. From start to finish, we understand the complex and varied processes of creating, using, maintaining, saving, recording, printing, reporting, and accessing documents, data, and related information across multiple functions and processes in diverse entities and regulated-product industries.

Global, integrated, life-cycle document management processes.
RightAnswer document solutions are designed to meet or exceed your global labeling and document management requirements. Our adaptable technologies, integrated work-flow processes, life-cycle management tools, and extensive features and benefits deliver what you really need - and will likely surpass previously known requirements.

From small, to big, or even to really big.
Any size company can now take advantage of the robust and advanced functionality of RightAnswer's document and labeling solutions. Historically implemented by very large organizations, RightAnswer document solutions now meet the needs cost-effectively for even the smallest organizations with our newest release of The RightAnswer System.

Flexible and scalable – with tools and options to meet every imagined need – The RightAnswer System will help you meet your IT specifications, user demands, customer requirements, and document compliance obligations – no matter how big, or small, your organization.

Our applications are 100% web-based with a SaaS subscription-based business model.
RightAnswer has been creating solutions and applications for the web and using internet technologies since 1998. Since 2001, our document solutions have all been 100% web-based and delivered through a SaaS (Software-as-a-Service) business model - all you need to get started is a computer connected to the internet - AND it's supported by system specialists and people who are industry experts – so your IT function can take a night off!

Web technologies are more easily updated and maintained and offer a very high level of flexibility. A subscription-based solution allows you to avoid capital expenditure and move forward quickly with implementation. No hardware or software to buy and install!
No more maintenance or upgrade hassles. The RightAnswer System, and all our document solutions, are managed and supported by knowledgeable industry experts. There is no need for your internal IT resources to manage or maintain our systems. We work with standard technologies and user tools to simplify implementation and reduce your internal resource support costs.

Our applications are constantly being enhanced to take advantage of the latest in leading-edge technologies.

  • General user enhancements are added regularly at no additional cost.
  • Significant product enhancements or new capabilities are made available for purchase.

First-hand industry knowledge, cutting-edge application capabilities, global business-to-business expertise - these things make RightAnswer different - and make our document and labeling solutions the right choice for you, right now!

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